LAB - Frequently Asked Questions
Once the order has been made, we will send you the link to the Royal Mail website where you will be able create a Free Tracked shipping label. Generally the email with a link is sent out straight away during the day but it may take a several hours at night. The page will look like the screenshot below.
Once label is created you can either take it to your local post office or even booked a collection from your address.
You can also generate your FREE Royal Mail tracked shipping label here
If you are happy to pay for your own postage then you can also post film directly to us to:
You can also generate your FREE Royal Mail tracked shipping label here
If you don't want us to send your film back please let us know and we will destroy your film according to GDPR requirements. We will also refund the postage paid.
We also offer Free Tracked Shipping for the order over £40.
Your link will be active for 30 days. So please make sure you can download it within this period. We also will be storing your files locally for 6 month. So if you contact us within that period we will be able to re-send you the link to your images. After that your scans will be deleted in the GDPR compliant manner.
Scanning options 35mm (half frame will produce half of the resolution):
Service | Resolution in Pixels | Size MB | USE |
Low Resolution JPEG | 1512 x 1002 pixels | Approx 2mb | Quite small for todays standards. For preview only and small size use on the Web / instagram. 6x4 prints with no cropping. We would recommend to start with medium option. |
Medium Resolution JPEG | 3024x2005 pixels | Approx 7mb | Best for Social Media and sharing. All you Instagrams, Tik Toks and regular emails and WhatsApps. Prints can go up to A4. |
High Resolution JPEG | 6048 x 4011 pixels | Approx 26mb | Great for archiving, cropping & printing larger print sizes over A4. |
TIFF (8 bit) | 6048 x 4011 pixels | Approx 72mb | For people who do a lot of editing work on their negatives. The files will have more latitude for editing and colour grading. Best for critical work |
TIFF (16 bit) | 6048 x 4011 pixels | Approx 145mb | Even larger files to work with. 145mb is no joke, the roll film at these file sizes will be over 5GB. But it is all worth it, as you know, we just can’t get enough quality out if our negatives as we worked hard for it. Best for critical work. 16bit per colour channel. Why do we do this? Because we can! |
Scanning options 120 Medium Format:
Service |
Resolution in Pixels |
Size MB |
USE |
Low Resolution JPEG |
1500×1200 pixels |
Approx 1.5mb |
Quite small for todays standards. For preview only and small size use on the Web / instagram. 6x4 prints with no cropping. We would recommend to start with medium option. |
Medium Resolution JPEG |
3000×2400 pixels |
Approx 4mb |
Best for Social Media and sharing. All you Instagrams, Tik Toks and regular emails and WhatsApps. Prints can go up to A4. |
High Resolution JPEG |
5500×4400 pixels |
Approx 13mb |
Great for archiving, cropping & printing larger print sizes over A4. |
Super High Res JPEG |
6 x 4.5: 8800 x 6600 pixels 6 x 6: 8800 x 8000 pixels 6 x 7: 11000 x 8800 pixels 6 x 9: 13000 x 8800 pixels |
Approx 25mb |
For people who want to achieve the best possible quality out of their negatives. The JPEG option gives you Large file sizes but not as crazy as TIFF or RAW. Best for critical work and light on your PC/MAC. |
TIFF 16bit |
6 x 4.5: 8800 x 6600 pixels 6 x 6: 8800 x 8000 pixels 6 x 7: 11000 x 8800 pixels 6 x 9: 13000 x 8800 pixels |
6 x 4.5: 350mb 6 x 6: 400mb 6 x 7: 500mb 6 x 9: 700 mb |
For people who want to achieve the best possible quality out of their negatives. The files will have more latitude for editing and colour grading. Best for critical work. You will receive a 16bit per channel TIFF file. |
DNG RAW Raw Data from the scanner |
6 x 4.5: 8800 x 6600 pixels 6 x 6: 8800 x 8000 pixels 6 x 7: 11000 x 8800 pixels 6 x 9: 13000 x 8800 pixels |
6 x 4.5: 350mb 6 x 6: 430mb 6 x 7: 550mb 6 x 9: 700mb |
For people who want to extract the best possible quality out of their negatives. They will convert and colour grade their photographs themselves. You will receive large 48 bit DNG RAW files which will be unconverted negatives themselves (raw data from the scanner) without the colour conversion. You will need to convert them in to positives yourself either in Adobe Photoshop or other editing software. A lot of users would import these files in to the Lightroom and then use Negative Lab Pro plug-in (or similar) to convert their images to positive and also colour grade. For advanced users only. |
Once the order has been made, we will send you the link to the Royal Mail website where you will be able create a Free Tracked shipping label. Generally the email with a link is sent out straight away during the day but it may take a several hours at night. The page will look like the screenshot below.
Once label is created you can either take it to your local post office or even booked a collection from your address.
You can also generate your FREE Royal Mail tracked shipping label here
If you are happy to pay for your own postage then you can also post film directly to us to:
You can also generate your FREE Royal Mail tracked shipping label here
If you don't want us to send your film back please let us know and we will destroy your film according to GDPR requirements. We will also refund the postage paid.
We also offer Free Tracked Shipping for the order over £40.
Your link will be active for 30 days. So please make sure you can download it within this period. We also will be storing your files locally for 6 month. So if you contact us within that period we will be able to re-send you the link to your images. After that your scans will be deleted in the GDPR compliant manner.
Scanning options 35mm (half frame will produce half of the resolution):
Service | Resolution in Pixels | Size MB | USE |
Low Resolution JPEG | 1512 x 1002 pixels | Approx 2mb | Quite small for todays standards. For preview only and small size use on the Web / instagram. 6x4 prints with no cropping. We would recommend to start with medium option. |
Medium Resolution JPEG | 3024x2005 pixels | Approx 7mb | Best for Social Media and sharing. All you Instagrams, Tik Toks and regular emails and WhatsApps. Prints can go up to A4. |
High Resolution JPEG | 6048 x 4011 pixels | Approx 26mb | Great for archiving, cropping & printing larger print sizes over A4. |
TIFF (8 bit) | 6048 x 4011 pixels | Approx 72mb | For people who do a lot of editing work on their negatives. The files will have more latitude for editing and colour grading. Best for critical work |
TIFF (16 bit) | 6048 x 4011 pixels | Approx 145mb | Even larger files to work with. 145mb is no joke, the roll film at these file sizes will be over 5GB. But it is all worth it, as you know, we just can’t get enough quality out if our negatives as we worked hard for it. Best for critical work. 16bit per colour channel. Why do we do this? Because we can! |
Scanning options 120 Medium Format:
Service |
Resolution in Pixels |
Size MB |
USE |
Low Resolution JPEG |
1500×1200 pixels |
Approx 1.5mb |
Quite small for todays standards. For preview only and small size use on the Web / instagram. 6x4 prints with no cropping. We would recommend to start with medium option. |
Medium Resolution JPEG |
3000×2400 pixels |
Approx 4mb |
Best for Social Media and sharing. All you Instagrams, Tik Toks and regular emails and WhatsApps. Prints can go up to A4. |
High Resolution JPEG |
5500×4400 pixels |
Approx 13mb |
Great for archiving, cropping & printing larger print sizes over A4. |
Super High Res JPEG |
6 x 4.5: 8800 x 6600 pixels 6 x 6: 8800 x 8000 pixels 6 x 7: 11000 x 8800 pixels 6 x 9: 13000 x 8800 pixels |
Approx 25mb |
For people who want to achieve the best possible quality out of their negatives. The JPEG option gives you Large file sizes but not as crazy as TIFF or RAW. Best for critical work and light on your PC/MAC. |
TIFF 16bit |
6 x 4.5: 8800 x 6600 pixels 6 x 6: 8800 x 8000 pixels 6 x 7: 11000 x 8800 pixels 6 x 9: 13000 x 8800 pixels |
6 x 4.5: 350mb 6 x 6: 400mb 6 x 7: 500mb 6 x 9: 700 mb |
For people who want to achieve the best possible quality out of their negatives. The files will have more latitude for editing and colour grading. Best for critical work. You will receive a 16bit per channel TIFF file. |
DNG RAW Raw Data from the scanner |
6 x 4.5: 8800 x 6600 pixels 6 x 6: 8800 x 8000 pixels 6 x 7: 11000 x 8800 pixels 6 x 9: 13000 x 8800 pixels |
6 x 4.5: 350mb 6 x 6: 430mb 6 x 7: 550mb 6 x 9: 700mb |
For people who want to extract the best possible quality out of their negatives. They will convert and colour grade their photographs themselves. You will receive large 48 bit DNG RAW files which will be unconverted negatives themselves (raw data from the scanner) without the colour conversion. You will need to convert them in to positives yourself either in Adobe Photoshop or other editing software. A lot of users would import these files in to the Lightroom and then use Negative Lab Pro plug-in (or similar) to convert their images to positive and also colour grade. For advanced users only. |